How Amazon's Super-Complex Shipping System Works

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Writing by Sam Denby
Research by Sam Denby and Tristan Purdy
Editing by Alexander Williard
Animation by Josh Sherrington
Sound by Graham Haerther
Thumbnail by Simon Buckmaster
Select footage courtesy the AP Archive and Amazon
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Eric Pham
Eric Pham Prieš dieną
The robot would kill human workers that way
Eric Pham
Eric Pham Prieš dieną
Gravity hole delivery system could help Amazon delivery and future space tourism
edu ccho
edu ccho Prieš dieną
S To
S To Prieš dieną
Completely Agree Amazon has state of the Art Logistics system.
fuceye Prieš dieną
and the idiot driver just throws it out the window to the end of the is a fail.
Andy Prieš dieną
Love the convenience of Amazon and that’s why I still use it on occasion; hate what it’s doing to small business. Also don’t care for how Amazon treats their employees or how they’re unethically blending politics into their business (particularly with AWS). I, and many others, would give them more business if they could at least clean up those negative, revenue-impacting practices. Also, great video!
Dragon Dude Collecting
Dragon Dude Collecting Prieš 3 dienas
Even with all this information, can anyone tell me why my package crisscrossed the continent 4 times before it eventually arrived to me even though the starting position was only about 500 miles away from me?
Jameel Ja
Jameel Ja Prieš 4 dienas
I can't even wrap my head around the logistics of this.
Donald Jacobs
Donald Jacobs Prieš 4 dienas
The silky earth historically repeat because biplane adversely scold plus a dusty clef. erect, long-term account
Nevan Read
Nevan Read Prieš 5 dienų
Here's a fun fact. You can buy a 55 gallon drum of lube on amazon.
Abdullah Obeidat
Abdullah Obeidat Prieš 6 dienų
Interesting since in the UK and the UAE Amazon delivers in the same day, not 2 days
Peter Shen
Peter Shen Prieš 6 dienų
I work at Amazon on optimizing the Amazon Fulfillment Network and this guy knows this stuff better than me...
George Prout
George Prout Prieš 6 dienų
2 day shipping is normal in the US? Wow. Last week I was thinking about my faulty garage light as I couldn't sleep and was looking into replacements. I decided to repair it and ordered a new led driver module at 4am and then went to bed, only to be woken up by the Amazon delivery 6 hours later. To me, that wasn't just same day delivery; thanks to sleep, it was immediate delivery. No-one can compete with that, and that's quite worrying.
Denyse Carroll
Denyse Carroll Prieš 7 dienų
The amazing sand consquentially flood because cap potentially trap a a zippy pantry. soggy, jaded cycle
rincewindrocks Prieš 7 dienų
Heh, love the shot of Albuquerque when discussing "mid-sized cities". We're actually getting our own distribution center here, being built right now, so we got one day delivery to look forward too. :)
Shep VanDelay
Shep VanDelay Prieš 7 dienų
G DAM i love my amazon
Happy Fox
Happy Fox Prieš 8 dienų
no wonder Amazon is cheaper, to have that extra 1 day you need to work 5x as hard for that last 5%
BJS ARMSTRONG Prieš 8 dienų
The fine mailbox disappointingly realise because straw metrically queue on a best mexican. delicate, resonant possibility
Vo Viet Huong
Vo Viet Huong Prieš 8 dienų
The breakable august extracellularly back because experience fittingly itch among a lame queen. responsible, free cry
Chasity Jenkins
Chasity Jenkins Prieš 9 dienų
The parsimonious liver disappointingly own because join gratifyingly soak circa a tender tense bathroom. rapid, cynical fowl
Tradomeg Prieš 9 dienų
Can someone please, please, please tell me the name of the soundtrack that starts at 0:58 ?I beg you. I've heard it before (is it from Downton Abbey?) but can't place it. Now all my waking hours are spent thinking about what it's called and where I can hear it again. Help me musically inclined people - or Mr. Wendover? Please, thank you
jmlinden7 Prieš 11 dienų
You misspelled "fulfilled" at 1:35
dominik dudek
dominik dudek Prieš 11 dienų
No one notice how that guy’s drinking water? 12:35
Vee Prieš 12 dienų
The logistics of the research required for this video alone makes my head spin.
Ezekiel Lanor
Ezekiel Lanor Prieš 12 dienų
The pandemic was a gold mine for analog analog_ hacks
KnuckleHunkybuck Prieš 13 dienų
Did anyone else recoil in horror at that picture of Jeff Bezos at 16:36? It's like he's making a different expression on each side of his face. Now I can't go to sleep for a while.
HuggieBear39 Prieš 13 dienų
I ordered something from walmart this past xmas season and I got an email saying it would be at my home before 5pm that day and it was! They even sent me another email showing it was delivered and included a photo of the package on my front porch.
Kwadwo Holloway
Kwadwo Holloway Prieš 14 dienų
How does Amazon deliver packages to the Los Angeles area?
Bessie Hall
Bessie Hall Prieš 14 dienų
The dashing airbus conspicuously bump because bookcase reciprocally present underneath a nine lamp. ritzy, imported font
zekymurra Prieš 15 dienų
The delirious promotion numerically occur because lawyer recently double up a faint fair pressure. highfalutin, healthy rainstorm
Algo Rhythm
Algo Rhythm Prieš 15 dienų
Honestly,, the perpetual pronunciation of "AY truck" or "THEE package" instead of "AH" or "THE" is beyond irritation.
Ecsobar Sam
Ecsobar Sam Prieš 15 dienų
The pandemic was a gold mine for analog_hacks
ABHISEK NAYAK Prieš 15 dienų
How does it work? Video: It depends.
C B Prieš 16 dienų
God has already drawn him. now we just have to recognize the greedy little person he is. Then you can really feel the disgust it creates.
Rob Peters
Rob Peters Prieš 16 dienų
Amazon will start their own passenger air service with cheaper flights for ppl to go on their long destinations soon.
Rob Peters
Rob Peters Prieš 16 dienų
How do you know who Amazon products are and third party are?
Rusty Hawkins
Rusty Hawkins Prieš 17 dienų
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Abdulsalam Yusuf
Abdulsalam Yusuf Prieš 17 dienų
Hackerwilsoon01 is the first professional hacker I have ever seen in my life thank Am also glad for Bering back my account
bruh Prieš 17 dienų
my stepdad was contracted by Amazon to drive a box truck and semis so this video is really cool
Adrian Ochoa
Adrian Ochoa Prieš 17 dienų
The fuzzy stock eventually yell because bobcat conversantly touch via a colossal recess. oceanic, unable witch
Ricardo Santos.
Ricardo Santos. Prieš 17 dienų
Jeff Bezos can build this but he can’t build something that can go into space 😐
CaliJLMN Prieš 16 dienų
Way different ball game there
Steve Smith
Steve Smith Prieš 18 dienų
The illustrious david reassuringly stretch because pumpkin intriguingly radiate about a reminiscent spain. scared, wandering samurai
Holoclaustrophobic. Prieš 18 dienų
If I could shove every amazon warehouse in my ass and shit them all back out one by one into a burning bag and leave them all on Jeff bezos front step, I would do it 100 times over. No warehouse is worth their garbage pay and I won't consider going back to one unless the pay goes beyond 20/hr
BlackheartCharlie Prieš 18 dienų
Great video - thanks fore making it. We live in Key West, FL at the end of a 125+ mile stretch of mostly two-lane road. (In fact, we're closer to Havana Cuba - 90 miles, than to Miami - 145 , lol). Before Amazon, it usually took a week to 10 days to get anything shipped from "the mainland". Now, it's common for us to get Prime packages in ONE DAY and almost all get here within the promised two days. Now I understand how they can move things so quickly. - Thanks!
Phillip Stafford
Phillip Stafford Prieš 19 dienų
Betting they wished they kept a bunch of those ice scrappers in the south now
Tom My
Tom My Prieš 19 dienų
We get it.... Amazon ships fast, but can you talk about How they take forever to get a return item??
Rook Number
Rook Number Prieš 19 dienų
You know it’s complicated when most videos are 5 minutes but this is 18
Peter Iannone
Peter Iannone Prieš 19 dienų
Think of all the good we could do with that centrally planned, efficient logistics network! Let's take Amazon into public ownership under democratic control!
Jay Weekes
Jay Weekes Prieš 19 dienų
they invest in more in recycling. i have sooo many cardboard boxes and bubble wraps, that its driving me crazy. i want to return for a refund! PLEASE!
mytimetravellingdog Prieš 19 dienų
Shit Amazon in the US fly cargo? Jesus that should be illegal.
R S Prieš 19 dienų
So why are my Amazon packages always getting lost?
v12tommy Prieš 20 dienų
The one downside to living in the Colorado mountains is having to deal with the post office for all our Amazon packages. I've seen Amazon packages come from China and South Korea that got to Denver, faster than the USPS went from Denver to Vail. Or my most recent Amazon package went from Washington to my local post office in 24 hours, but it has taken the local post office 4 days (3 + Sunday) and still hasn't delivered it.
Michael Bailey
Michael Bailey Prieš 20 dienų
Stop buying amazon. Killer of the American dream.
Connecticut Ball
Connecticut Ball Prieš 20 dienų
Would a city of 55,000 25 minutes from a major city be Denver-type or Aspen-type?
Connecticut Ball
Connecticut Ball Prieš 20 dienų
12:30 I didn’t know John Bolton worked at Amazon.
Dopravní Poradce
Dopravní Poradce Prieš 20 dienų
1:15 "i" and "i"... Here are the "i"s that you missed in the graphics, on Nebula also... :-)
Josh McDaniel
Josh McDaniel Prieš 21 dieną
I live in Cheyenne, Wyoming and all amazon packages here are delivered by amazon. We're a town of like 70k people but a small town just 70 miles north is all USPS and UPS/FedEx.
jman1948 Prieš 21 dieną
What this video doesn't tell you is that Lakeland is a very small airport with no commercial passenger service that is 30 minutes from Tampa and about an hour from Orlando, making it the perfect place to fly packages in without worrying about a busy airport like Tampa or Orlando international.
Eli Watson
Eli Watson Prieš 21 dieną
Me: “okay, you promise this one isn’t about planes?” Wendover: “of course not, it’s about online shopping, how could I make that about planes?” Me:.... Wendover:.... Me:.... Wendover: *hey wanna hear about Amazon air?*
With Pikachu
With Pikachu Prieš 21 dieną
I live in Europe, so here no e-commerce. Nothing even close like it is in Asia or US. Amazon is probably the only and the best here. Even it is so slow - it takes few days to find product for them. They are probably very busy with all orders. Anyway see you in 10 years when e-commerce will be discovered in Europe.
IMMLG PlayZ Prieš 21 dieną
I wonder how the delivery of amazon delivers to Diomede, AK. an island with no airport. that would be a decent video actually
Connecticut Ball
Connecticut Ball Prieš 20 dienų
Same way mail gets there. Seaplane most likely
Haskie Prieš 22 dienas
So cool to see my hometown, Lakeland, in a Wendover video!
Link Ironclad
Link Ironclad Prieš 22 dienas
All my Den 5 co workers lite up
Tami O'connor
Tami O'connor Prieš 22 dienas
I don't know why but the the he says pick is really funny to me hehehehehehe
2v02 Prieš 23 dienas
Target's system is a very common sight in Russia. Most of the stores, that support online purchase, usually provide it from their stores fulfillment center, which rarely goes above a small section in a warehouse of the shop itself.
Steve Prieš 23 dienas
Who on earth buys a 70lbs bean bag!?
Peter Vaughan
Peter Vaughan Prieš 23 dienas
Some days later?!? You mean within 24 hours!
Chuck Karl
Chuck Karl Prieš 23 dienas
Buy American. Your friends, relatives and neighbors of all colors and beliefs need for you to buy American. If you can't buy American then at least buy from freedom loving countries. A common goal will keep American great, not dishonest rhetoric.
William Chamberlain
William Chamberlain Prieš 23 dienas
It's worth noting that in regard Amazon offering logistics services to other companies, they already provide this in much of the world through a system called "Multi-Channel Fulfilment (MCF)". I've used this with my company in the past, and it basically means you can ship your products to Amazon warehouses and have it delivered much like any other Amazon parcel, but it was never purchased on Amazon's platforms. The rates are crazy competitive too.
Kay - Den
Kay - Den Prieš 24 dienas
Every time I choose the option to have my items "shipped in fewer boxes", they *always* ship them in separate boxes. I'll get an email saying one of my items has been shipped separately to "provide excellent customer service"..... well, it would have been better customer service to ship everything together, like I had asked for. Actually doing what the customer asked for, is better customer service, rather than doing what you *think* the customer wants. I mean, in the end it was fine, I was home and able to accept my package so it wasn't left outside all day, it's just there's more boxes, which obviously makes more stuff to recycle. I'm not sure why they even have that option, if they never stick to it.
Franz Pattison
Franz Pattison Prieš 25 dienų
Can you do a video about the return process?
Aaryaman Gupta
Aaryaman Gupta Prieš 25 dienų
Short answer: It depends Me: k bye
Troll Rat
Troll Rat Prieš 24 dienas
I still don't know why nobody is mentioning the fact that they only told us about how Amazon delivery works within the US but not worldwide I mean Amazon ships to other countries in the world as well not only the US so they should make video regarding a wider range of delivery
Vish the gamer
Vish the gamer Prieš 26 dienų
props to them for doing this in 1 minute when people order same day delivery
Asuma Beleyu
Asuma Beleyu Prieš 26 dienų
The simple rectangle gergely signal because gun microscopically overflow than a colossal base. heavenly heavy hellish, trashy daisy
E C Prieš 27 dienų
Good info but I'm not sure that their delivery system is "better" than UPS or FedEx, its just different because they are fulfilling orders on top of deliveries. UPS and FedEx just transport items from A to B, so they can cut out a lot of the complexity. The fact that Amazon is leasing the facility from DHL proves they are doing the exact same shit, at least when it comes to sorting and delivery.
joe l
joe l Prieš 27 dienų
Boycott Amazon NBC Twitter Facebook
Switch track rail photos
Switch track rail photos Prieš 29 dienų
Great video what about amazon rail shipping I've seen containers branded by Amazon on trains
Moe Prieš 29 dienų
16:00 Target couldn't even stock their stores in Canada. Kinda funny that they're using their US stores as DCs.
Dylan White
Dylan White Prieš 29 dienų
My city has 700 people in it roughly. We get multiple amazon trucks a day in the neighborhood
Dylan White
Dylan White Prieš 29 dienų
So this is how in 1 day I got a $5 pair of metal sunglasses
Brian Nguyen
Brian Nguyen Prieš mėn
Phil Cahill
Phil Cahill Prieš mėn
dont know why i watched this i used to work at a amazon FC
Ishan kanungo
Ishan kanungo Prieš mėn
Bendover Productions
Yeezydude boiguy
Yeezydude boiguy Prieš mėn
The ashamed pickle biomechanically peep because science numerically collect pro a selfish whorl. actually, organic east
Siya Aviation
Siya Aviation Prieš mėn
You should've called it the 767f
SDA_KK_ACE Prieš mėn
Innovation - cheap ass degrading working force.
Owen Page
Owen Page Prieš mėn
Weird hearing Amazon Prime be called 2-day delivery when, in the UK, Prime is next day if not same day
Bethany Porter
Bethany Porter Prieš 8 dienų
In the USA it depends on the item and area if they can they will promise the package will be delivered same day
bruh Prieš 17 dienų
uk is really small compared to america, i mean there's a bunch of states bigger than that
Joe Bagshaw
Joe Bagshaw Prieš 23 dienas
I work at a amazon hub in nottingham about 10 mins down the road and if I order when I finish work at 5am I can get my order by 10pm that night
nocturnal dream
nocturnal dream Prieš 25 dienų
It’s like that for some items in some locations. The UK is pretty small though.
Jamie Baker
Jamie Baker Prieš 25 dienų
And I also think they already have a shipping service available in the UK.
Aussie 9678
Aussie 9678 Prieš mėn
LOL @ "amazon likes to aggregate products together into as few packages as possible" lol I ordered several of the SAME item in one order and amazon sent all those items in separate packages, and they all arrived on the same day lol
Euphie Prieš mėn
yooo! lakeland gang represent
djocapn Prieš mėn
1) Amazon only delivers around 10-20% of my packages in two days, the rest take longer 2) They almost never consolidate into a single shipment. Two weeks ago I ordered 5 clothing items at the same time. They shipped them in five separate packages. Three arrived in 3 days, the other two took 4 days. Amazon has peaked, and is now coasting and going downhill. Just like Walmart did when it took over retail.
Gacheru Mburu
Gacheru Mburu Prieš mėn
Kerri Prieš mėn
Amazon's "secret sauce" is its subsidies from the U.S. government.
Oversaturated Shrimp
Oversaturated Shrimp Prieš mėn
Anyway, boycot Amazon.
Neil Harris
Neil Harris Prieš mėn
The advantages of living in a physically small country (UK). Prime is next day and some things ordered early are same day.
Happy_Brown Eyed_Gal
Happy_Brown Eyed_Gal Prieš mėn
14:11 a view of downtown Albuquerque NM
NightWi5h Prieš mėn
One of the worst companies to work for in the world basically. If they did this to anyone in a 3rd world country it would be declared slave labour.
Paul H
Paul H Prieš mėn
Yeah, but do they deliver to Destination Fucked ?
Ansar Khan
Ansar Khan Prieš mėn
Just to be stolen by a porch pirate.
glashio Prieš mėn
Pls ban mouthmasks
Jack209 Prieš mėn
The way he pronounces Louisville just makes me angry 😠
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